FREE SHIPPING ON SELECT ITEMS
FREE SHIPPING ON SELECT ITEMS

Refund Policy and Import Fees

To begin initiating a return, within 14 calendar days of delivery, please reach out to our customer support team at henne831@yahoo.com.

  • Return the new, unopened items to us within 14 calendar days of delivery.
  • Returns are subject to a 20% restocking fee. 
  • Simply contact our support team at henne831@yahoo.com if you have any questions regarding your return.
  • For any product valued over $10 you should consider using a trackable shipping service or purchasing shipping insurance.
  • Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt.
  • Please be considerate when placing your order to choose the correct size, color, etc. of your product to avoid any returns for exchanges.
  • Due to the custom made nature of some of our handmade products we can not accept returns/exchanges or offer refunds for any handmade item.
  • Cannot accept returns via rejected or refused packages, abandoned packages, and packages returned outside of the designated return process (Please see above for designated return process).

Any purchases outside of the USA are responsible for any import fees, duties or taxes.